Felicity Lord

QA Manager

Wyndham Vacation Rentals UK



Test Happy: Applying Positivity to the Testing Process

The power of positivity is a growing trend in personal and professional development but what benefits can it bring if we apply it to the testing process?

This case study looks at what motivates and inspires test professionals through the application of wellbeing principles to the software delivery model.

By sharing insights and industry results this presentation poses the challenge to test happy in order to make great things happen.

Felicity has over 16 years of IT experience, with 12 years in testing over a diverse range of industry sectors including Finance, Retail and Leisure Rentals. Felicity specialises in building strong, diverse teams that enjoy what they do and who they work with. She works hard to cultivate a happy and open culture that supports personal and professional growth amongst people with shared passion, values and behaviours.

In her current position as QA Manager in charge of Quality Assurance, Change, Release and Environment Management at Wyndham Vacation Rentals UK she has redesigned the Test function to include Automation for Continuous Development, Mobile and Performance testing, with Agile and DevOps processes. A key part of that transformation was ensuring that Quality Assurance and Testing evolved in partnership with the development teams and was underpinned by mutual respect and understanding.

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