Appian to deliver digital transformation initiatives

Appian today announced Aviva has deployed Appian’s low-code platform to help accomplish its global digital transformation journey.

Appian is helping to transform the way Aviva manages life and pensions, general insurance and accident and health by creating over 10 enterprise-grade applications on the Appian platform, with a focus on automating processes, streamlining back office operations and creating a single customer view.

The Appian Platform leverages low-code technology to help businesses quickly expand innovative ideas into full-scale enterprise grade applications.

Additional benefits include faster time-to-market, instant mobility, native cloud architecture, increased productivity, cost savings, incremental revenue, and improved customer engagement.

Key benefits of Aviva transformation using the Appian Low-Code Enterprise Platform include:

  • Unified Legacy Systems: Appian enables Aviva to bring together data about a customer from many policies, systems and databases enabling a faster and more accurate service
  • Enhanced Customer Journey: With 33 million customers in 16 countries, Aviva is focused on providing the best customer experience possible by streamlining and automating processes, as well as creating a single customer view with Appian Records

Paula Whitwell-Lumsden, UKI director at Aviva, said: “Appian was selected as our global partner to support automation as part of our digital transformation.

“We are committed to providing our customers with the best experience possible and Appian allows us to create agile and scalable business applications to better meet customer demands. Appian has helped us not only to streamline current operations but also provide seamless integration with new technologies.”

Written from press release by Leah Alger