Apple software executives comment on bugs

Interviewed recently, top Apple software executives Eddy Cue and Craig Federighi point out that headlines over glitches found in Apple software is more a testament to the company’s vast number of users.

In a podcast conversation with Daring Fireball’s John Gruber, the software experts revealed some new Apple statistics, such as that iCloud has 782 million users and that the iTunes Store and App Store processes US$750 million in transactions every week.

Combatting the rumours of declining Apple software quality

Bugs or glitches in Apple software tends to make headlines, such as the recent issue with battery percentages failing to update on iPhone 6s or iPhone 6s Plus.

Arguably, the fact that small bugs make these headlines shows how many Apple users there are in the world, and how much they care about their products.

“I know our core software quality has improved over the past five years,” Federighi said. “But the bar just keeps going up.”

“Think how integral your iPhone, your iPad, and still, your Mac are to your life. How many hours a day. We see the usage metrics,” Federighi said.

Apple has one billion active devices in use across the globe, meaning the possibility of encountering a problem is amplified amongst users taking advantage of third-party apps in a multitude of different languages and regions.

“It’s not to say we don’t have any bugs or any issues. Every piece of software does,” Cue said. “We care deeply about it.”


Edited from sources by Cecilia Rehn.

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