A recent study by Gartner revealed the importance of digital workplace technologies to enable innovation in today’s businesses.
Indeed, it was reported that collaboration tools became significantly more used during the pandemic as they ensured the productivity of remote teams and kept operations running. Around 80% of workers started to use collaboration tools for work in 2021, which is an increase of 44% since the beginning of the health crisis.
Digital meeting solutions surged during that period, as well as storage/sharing and real-time mobile messaging tools. The study showed that 63% of respondents had their meeting in-person in 2019, while the number dropped to 33% by 2021 as much more meetings took place over audio and video-enabled meeting solutions.
Moreover, the report noted that this trend of online meetings is expected to continue in the coming years. It was predicted that in-person meetings will drop from 60% of enterprise meetings to 25% by 2024 as remote work will take over.
It was reported that most businesses will likely shift to a long-term hybrid workforce model, cloud-based, personal and team productivity technologies, as well as collaboration tools. It is then vital that collaboration, tools, and resources are accessible for everyone.